Info & Service

Care and Washing Instructions

The thread of our fouta towels is treated with a wax coating in order to avoid damages during the weaving process. We recommend that you wash the towels separately prior to use. Towels with dark colours may bleed out some excess dye during their first wash, and the cotton will naturally shrink a little.

The true quality of the towels develops over time. After repeated washing, the cotton towels reach their optimum absorbency. 

You can easily wash fouta Classique towels at up to 60°C, fouta Sablé towels even at up to 95°C. However, together with the WWF (World Wide Fund For Nature) and S.A.F.E. (Swiss Agency for Energy Efficiency), we recommend low washing temperatures of 20-30° C for mild to normal staining. We also recommend that you avoid using fabric softeners and that you line dry the towels. Compared to a wash cycle at 60° C, washing at low temperatures can save up to 70% of energy!

Our organic cotton was dyed as fast as possible in accordance with the highest environmental standards. However, natural fibres may fade if the product is exposed to sunlight for extended periods of time.

Pulled threads should not be pulled out, but simply trimmed neatly as soon as possible. In order to avoid pulled threads, fouta towels should never be washed with clothing that has hooks, Velcro or zippers.

Sources and more information from the WWF (in German) about energy-efficient washing: «Ratgeber Kaltwäsche» and «Hintergrundwissen Konsum, Mode und Kosmetik»

Orders from Switzerland and the Principality of Liechtenstein

Our products are available through our Online-Shop. Additional sources are constantly being added.

Orders from abroad

Our products are available around the world. Orders from outside of Switzerland and the Principality of Lichtenstein can be placed at www.meyer-mayor.ch. In this case, Swiss Post’s international rates count as shipping charges. Please note that overseas shipping usually occurs within two weeks of receiving your payment via PayPal or bank transfer. The import clearance of your country will be billed to you and will be invoiced directly by the shipping company.

Returns

Generally speaking, our products can be returned. The requirements for this are listed in our terms and conditions (part 8 returns and exchanges). For returns, please use our return form.
Should you have any unanswered questions, we will be happy to provide you with more information if you get in touch with us directly.